Four Points By Sheraton Cuenca | Hotel in Cuenca

| 9.0 (454 Reviews) |  1 Bathroom
Cuenca Hotel | Four Points By Sheraton Cuenca

Hotel in Cuenca

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Housekeeping is available on request.
Four Points By Sheraton Cuenca offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Show more
 
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Free toiletriesFree toiletries
  • Bathtub or showerBathtub or shower
  • Rainfall showerheadRainfall showerhead
  • TowelsTowels
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Heating (climate-controlled)Heating (climate-controlled)
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Free cribs/infant bedsFree cribs/infant beds
  • RecyclingRecycling
  • Iron/ironing boardIron/ironing board
  • DeskDesk
  • Guidebooks/recommendationsGuidebooks/recommendations
  • PhonePhone
  • Water-efficient showers onlyWater-efficient showers only
  • SoundproofingSoundproofing
  • Energy-saving switchesEnergy-saving switches
  • Laptop-compatible safeLaptop-compatible safe
  • LED light bulbsLED light bulbs
BreakfastBreakfast
  • Free local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekendsFree local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 24-hour room service24-hour room service
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 bar1 bar
  • 1 restaurant1 restaurant
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
ParkingParking
  • Airport shuttle on requestAirport shuttle on request
  • Free self parking on siteFree self parking on site
  • Free 24-hour roundtrip airport shuttleFree 24-hour roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
AccessibilityAccessibility
  • ElevatorElevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible registration desk height (inches): 44Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • Toilet grab bar height (inches): 24Toilet grab bar height (inches): 24
  • Low-height electrical outlets in bathroomLow-height electrical outlets in bathroom
  • Elevator door width (inches): 42Elevator door width (inches): 42
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerheadHeight-adjustable showerhead
  • 3 on-site accessible parking spaces3 on-site accessible parking spaces
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Braille signageBraille signage
  • Grab bar near toiletGrab bar near toilet
  • Stair-free path to entranceStair-free path to entrance
  • Well-lit path to entranceWell-lit path to entrance
ActivitiesActivities
  • Steam roomSteam room
  • Fitness centerFitness center
  • Hot tubHot tub
  • Swimming poolSwimming pool
  • SaunaSauna
EntertainmentEntertainment
  • 32-inch flat-screen TV32-inch flat-screen TV
  • Cable channelsCable channels
  • Premium channelsPremium channels
GeneralGeneral
  • Computer stationComputer station
  • 24-hour business center24-hour business center
  • Meeting roomsMeeting rooms
  • ATM/banking servicesATM/banking services
  • ElevatorElevator
  • Free newspapers in lobbyFree newspapers in lobby
  • Banquet hallBanquet hall
  • EnglishEnglish
  • SpanishSpanish
  • Vegan dining optionsVegan dining options
  • Smoke-free propertySmoke-free property
  • Comprehensive food waste policyComprehensive food waste policy
  • Vegetarian dining optionsVegetarian dining options
  • Double-glazed windowsDouble-glazed windows
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • TV in lobbyTV in lobby
  • Comprehensive recycling policyComprehensive recycling policy
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Free cribs/infant bedsFree cribs/infant beds
  • Soundproofed roomsSoundproofed rooms
  • Luggage storageLuggage storage
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Wedding servicesWedding services
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for usd 30.0 per day. free cribs (infant beds)!
Payment Policy
Payment Policy
Pet fee: usd 30 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Anthony
Feb 27, 2026 02:01:33 AM
Review Score:   10
Summary: Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.
See All Reviews

Room Arrangement

Room InfoFacilities
Junior Suite, 1 Bedroom
Room Size: 753 square feet m2
1 King Bed
Junior Suite, 1 Bedroom

General

Pet-friendly room, Rollaway/extra beds (surcharge), Square feet - 753, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Extra bed count 1, Accessible bathtub, Ping - 21, Square meters - 70, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 2 Queen Beds
Room Size: 334 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds

General

Pet-friendly room, Ping - 9, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Square feet - 334, Mountain view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Square meters - 31, Rollaway/extra beds (free), Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Classic Room, 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Pet-friendly room, Rollaway/extra beds (surcharge), Ping - 9, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Lever door handles, Transfer shower, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 334, Mountain view, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Square meters - 31, Bathroom grab bars, Roll-in shower width (inches) - 38, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Roll-in shower width (centimeters) - 96, Bed count maximum 1, City view

FAQ's

Is this Cuenca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel?

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool?

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel?

Best-rates for the Cuenca hotel starts from $88 per night with includes Laundry, Accessibility, Wellness Facilities, Guest Services, Child Friendly, Hot Tub, Internet, TV, Business Services, Restaurant, Bar, Kitchen, Air Conditioner, Transportation/Shuttle, Security/Safety, Bedding/Linens, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Spa, Toiletries, Breakfast with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Cuenca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel?

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cuenca hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
AU $121
You will be redirected to  
Hot Deal - It has been viewed 144 times today
Not the right fit? Check out our other properties in Cuenca
10.0
Exceptional
(55 Reviews)
1300 ft² 6 Guests 3 Bedrooms 2 Bathrooms
Family Friendly Apartment
  • Hot Tub
  • Fireplace/Heating
  • Balcony/Terrace
AU $73/Night For 7 Nights AU $511
10.0
Exceptional
(326 Reviews)
369.56 ft² 10 Guests 6 Bedrooms 3 Bathrooms
Family Friendly House
  • Balcony/Terrace
  • View
  • Breakfast
AU $87/Night For 7 Nights AU $609
10.0
Exceptional
(1 Review)
1 Bedroom 1 Bathroom
Couples Retreat Apartment
  • Parking
  • Internet
  • Child Friendly
AU $83/Night For 7 Nights AU $578
10.0
Exceptional
(53 Reviews)
1600 ft² 6 Guests 3 Bedrooms 3 Bathrooms
Family Friendly Condo
  • Hot Tub
  • Fireplace/Heating
  • Balcony/Terrace
AU $204/Night For 7 Nights AU $1,429
10.0
Exceptional
(10 Reviews)
1237.85 ft² 10 Guests 3 Bedrooms 1 Bathroom
Family Friendly Apartment
  • Parking
  • Internet
  • Child Friendly
AU $99/Night For 7 Nights AU $692
10.0
Exceptional
(51 Reviews)
1500 ft² 4 Guests 2 Bedrooms 2 Bathrooms
Family Friendly Condo
  • Fireplace/Heating
  • Balcony/Terrace
  • Kitchen
AU $81/Night For 7 Nights AU $570
10.0
Exceptional
(7 Reviews)
861.11 ft² 4 Guests 2 Bedrooms 1 Bathroom
Free Cancellation Apartment
  • Parking
  • Internet
  • Security/Safety
AU $18/Night For 7 Nights AU $123
10.0
Exceptional
(51 Reviews)
1500 ft² 6 Guests 3 Bedrooms 2 Bathrooms
Family Friendly Condo
  • Fireplace/Heating
  • Balcony/Terrace
  • Kitchen
AU $69/Night For 7 Nights AU $483
10.0
Exceptional
(3 Reviews)
1184.03 ft² 9 Guests 1 Bedroom 2 Bathrooms
Free Cancellation Apartment
  • Balcony/Terrace
  • Pet Friendly
  • Parking
AU $104/Night For 7 Nights AU $728
10.0
Exceptional
(14 Reviews)
1184 ft² 7 Guests 3 Bedrooms 1 Bathroom
Family Friendly Apartment
  • Kitchen
  • Parking
  • Internet
AU $111/Night For 7 Nights AU $776
10.0
Exceptional
(3 Reviews)
409.03 ft² 3 Guests 1 Bedroom 1 Bathroom
Free Cancellation Apartment
  • Pet Friendly
  • Parking
  • Internet
AU $39/Night For 7 Nights AU $271
10.0
Exceptional
(12 Reviews)
1800 ft² 6 Guests 3 Bedrooms 2 Bathrooms
Family Friendly Condo
  • Fireplace/Heating
  • Balcony/Terrace
  • Kitchen
AU $181/Night For 7 Nights AU $1,269
10.0
Exceptional
(2 Reviews)
592.02 ft² 3 Guests 1 Bedroom 1 Bathroom
Family Friendly Apartment
  • Balcony/Terrace
  • Pet Friendly
  • Internet
AU $52/Night For 7 Nights AU $367
10.0
Exceptional
(4 Reviews)
398 ft² 3 Guests 1 Bedroom 1 Bathroom
Family Friendly Apartment
  • Kitchen
  • Internet
  • Child Friendly
AU $48/Night For 7 Nights AU $337
10.0
Exceptional
(3 Reviews)
7 Guests 3 Bedrooms 3 Bathrooms
Family Friendly Apartment
  • Kitchen
  • Air Conditioner
  • Internet
AU $352/Night For 7 Nights AU $2,464
10.0
Exceptional
(3 Reviews)
1722 ft² 11 Guests 5 Bedrooms 4 Bathrooms
Family Friendly House
  • Fireplace/Heating
  • Balcony/Terrace
  • Pet Friendly
AU $173/Night For 7 Nights AU $1,208
10.0
Exceptional
(3 Reviews)
1259 ft² 3 Guests 2 Bedrooms 2 Bathrooms
Family Friendly Condo
  • Balcony/Terrace
  • Kitchen
  • Parking
AU $127/Night For 7 Nights AU $890
10.0
Exceptional
(3 Reviews)
6 Guests 3 Bedrooms 2 Bathrooms
Pet Friendly House
  • Hot Tub
  • Pet Friendly
  • Air Conditioner
AU $90/Night For 7 Nights AU $628
10.0
Exceptional
(3 Reviews)
5 Guests 2 Bedrooms 1 Bathroom
Family Friendly Apartment
  • Balcony/Terrace
  • Kitchen
  • Parking
AU $81/Night For 7 Nights AU $566
10.0
Exceptional
(2 Reviews)
4 Guests 2 Bedrooms 1 Bathroom
Family Friendly Apartment
  • Fireplace/Heating
  • Balcony/Terrace
  • Pet Friendly
AU $166/Night For 7 Nights AU $1,160
10.0
Exceptional
(2 Reviews)
3 Guests 1 Bedroom 1 Bathroom
Family Friendly Apartment
  • Fireplace/Heating
  • Balcony/Terrace
  • Kitchen
AU $117/Night For 7 Nights AU $821
10.0
Exceptional
(2 Reviews)
8 Guests 4 Bedrooms 2 Bathrooms
Family Friendly Apartment
  • Fireplace/Heating
  • Balcony/Terrace
  • Pet Friendly
AU $104/Night For 7 Nights AU $730
10.0
Exceptional
(2 Reviews)
700 ft² 4 Guests 2 Bedrooms 2 Bathrooms
Family Friendly Apartment
  • Balcony/Terrace
  • Breakfast
  • Kitchen
AU $89/Night For 7 Nights AU $623
10.0
Exceptional
(2 Reviews)
990 ft² 6 Guests 3 Bedrooms 2 Bathrooms
Family Friendly Apartment
  • Hot Tub
  • Fireplace/Heating
  • Pet Friendly
AU $76/Night For 7 Nights AU $534