Encanto Acapulco | Resort in Acapulco

| 9.0 (535 Reviews) |  1 Bathroom
Brisas del Marques Resort | Encanto Acapulco

Resort in Brisas del Marques, Acapulco

2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Encanto Acapulco offers 44 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Acapulco resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2024.


An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

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Jacques Cousteau 51, Acapulco, 39887, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • SoapSoap
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
  • ShowerShower
  • Rainfall showerheadRainfall showerhead
BedroomBedroom
  • Air conditioningAir conditioning
  • Pillow menuPillow menu
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Free local callsFree local calls
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • PhonePhone
  • SafeSafe
  • DeskDesk
  • Individually decoratedIndividually decorated
  • Children's slippersChildren's slippers
  • SlippersSlippers
  • Free long-distance callsFree long-distance calls
  • Individually furnishedIndividually furnished
BreakfastBreakfast
  • 2 restaurants2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar1 swim-up bar, 1 poolside bar and 1 bar
  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: USD 35-55 for adults and USD 20-40 for childrenCooked-to-order breakfast available for a fee daily 7 AM–noon: USD 35-55 for adults and USD 20-40 for children
  • Free daily receptionFree daily reception
  • 24-hour room service24-hour room service
  • Champagne serviceChampagne service
  • MinibarMinibar
ParkingParking
  • Beach shuttle (surcharge)Beach shuttle (surcharge)
  • Airport shuttle on requestAirport shuttle on request
  • Free covered valet parking on siteFree covered valet parking on site
  • Electric car charging station on siteElectric car charging station on site
  • Shopping center shuttle (surcharge)Shopping center shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Pool hoist on sitePool hoist on site
  • ElevatorElevator
  • Pool access ramp on sitePool access ramp on site
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchairs available on siteWheelchairs available on site
ActivitiesActivities
  • GolfingGolfing
  • Hot tubHot tub
  • Fitness centerFitness center
  • Outdoor poolOutdoor pool
  • Full-service spaFull-service spa
EntertainmentEntertainment
  • 42-inch LCD TV42-inch LCD TV
  • Streaming servicesStreaming services
  • Premium channelsPremium channels
  • Cable channelsCable channels
GeneralGeneral
  • Meeting roomsMeeting rooms
  • Conference center (1018 square feet of space)Conference center (1018 square feet of space)
  • Business centerBusiness center
  • LibraryLibrary
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • SpanishSpanish
  • EnglishEnglish
  • Vegan dining optionsVegan dining options
  • Renovated guestrooms - January 2024Renovated guestrooms - January 2024
  • Vegetarian dining optionsVegetarian dining options
  • No plastic water bottlesNo plastic water bottles
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Local artist showcaseLocal artist showcase
  • Designated smoking areasDesignated smoking areas
  • Romance packages availableRomance packages available
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Babysitting (surcharge)Babysitting (surcharge)
  • Laundry facilitiesLaundry facilities
  • Travel cribTravel crib
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Wedding servicesWedding services
  • Porter/bellhopPorter/bellhop
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
  • Luggage storageLuggage storage
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • TerraceTerrace
  • Pool umbrellasPool umbrellas
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Furnished balcony or patioFurnished balcony or patio
SpaSpa
  • Hot tubHot tub
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - hot stoneMassage - hot stone
  • AromatherapyAromatherapy
  • 4 treatment rooms4 treatment rooms
  • FacialsFacials
  • Massage - sportsMassage - sports
  • Massage/treatment roomsMassage/treatment rooms
  • Outdoor treatment areasOutdoor treatment areas
  • Spa open dailySpa open daily
  • Manicures and pedicuresManicures and pedicures
  • Body wrapsBody wraps
  • Couples treatment room(s)Couples treatment room(s)
  • Steam roomSteam room
  • Body treatmentsBody treatments
  • Body scrubsBody scrubs
  • Massage - prenatalMassage - prenatal

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 35 to 55 for adults, and usd 20 to 40 for children airport shuttle fee: usd 90 per vehicle (roundtrip, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Daniel
Apr 12, 2026 06:40:47 AM
Review Score:   8
Summary: The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu”
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Room Arrangement

Room InfoFacilities
Ocean Pool Villa - King
Room Size: 1227 square feet m2
1 King Bed
Ocean Pool Villa - King

General

Bidet, Number of bedrooms - 1, Electrical adapters/chargers, Square feet - 1227, Ping - 34, Square meters - 114, Bed count minimum 1, Ocean view, Bed count maximum 1, Private pool
Ocean Designer Suite - King
Room Size: 1001 square feet m2
1 King Bed
Ocean Designer Suite - King

General

Square feet - 1001, Square meters - 93, Ping - 28, Number of bedrooms - 1, Sea view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Ocean Balcony Suite - King
Room Size: 656 square feet m2
1 King Bed
Ocean Balcony Suite - King

General

Square feet - 656, Square meters - 61, Number of bedrooms - 1, Ping - 18, Sea view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Ocean Balcony Suite - 2 Double
Room Size: 656 square feet m2
2 Double Beds
Ocean Balcony Suite - 2 Double

General

Square feet - 656, Square meters - 61, Number of bedrooms - 1, Ping - 18, Wheelchair accessible, Ocean view, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Encanto Acapulco pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Encanto Acapulco? 

Check-in time for Encanto Acapulco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Encanto Acapulco have a swimming pool? 

Yes, this Encanto Acapulco has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Encanto Acapulco? 

Best-rates for the Encanto Acapulco starts from $379 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Encanto Acapulco a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Encanto Acapulco wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Encanto Acapulco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Encanto Acapulco? 

Based on the information reported by the owner or manager, the Encanto Acapulco indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Encanto Acapulco? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Encanto Acapulco are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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