Old City Rentals USA Tennessee Knoxville Old City

Crowne Plaza Knoxville Downtown University by IHG | Hotel in Knoxville

| 9.2 (1016 Reviews) |  1 Bathroom
Old City Hotel | Crowne Plaza Knoxville Downtown University by IHG

Hotel in Old City, Knoxville

Hotel with an indoor pool, near University of Tennessee
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space.
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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401 W Summit Hill Dr, Knoxville, 37902, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Eco-friendly toiletries
  • Toilet paper
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Eco-friendly cleaning products provided
  • Desk
  • LED light bulbs
  • Water-efficient showers only
  • Energy-saving switches
  • Iron/ironing board
  • Safe
  • Recycling
  • Connecting rooms available
Breakfast
  • 1 restaurant
  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20.21 for adults and USD 10.11 for children
  • Room service available
  • Coffee/tea maker
Parking
  • Wheelchair-accessible van parking available
  • Covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Covered self parking on site (USD 27.31 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible restaurant
  • Assistive listening devices available
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible business center
Activities
  • 24-hour fitness center
  • Indoor pool
Entertainment
  • Satellite channels
  • 55-inch Smart TV
General
  • Conference space (15670 square feet)
  • 24-hour business center
  • Meeting rooms - 10
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Vending machine
  • Front-desk safe
  • Ballroom
  • Banquet hall
  • English
  • Comprehensive recycling policy
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • No plastic soda bottles
  • Comprehensive food waste policy
  • Vegetarian dining options
  • Local artist showcase
  • Biodegradable drinking straws
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • 100% renewable energy
  • Smoke-free property
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • No plastic water bottles
  • No plastic drinking straws
Guest Services
  • Indoor pool
  • Free cribs/infant beds
  • Concierge services
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Daily housekeeping
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Vegetable garden
  • Pool sun loungers

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 20.21 for adults and usd 10.11 for children covered self parking fee: usd 27.31 per day (in/out privileges) covered valet parking fee: usd 38.24 per night (in/out privileges) pet fee: usd 43.70 per accommodation (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 43.70 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees up to 50 lbs per pet welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system

Reviews

Aug 25, 2025 09:12:11 AM
Review Score:   8
Summary: This place is the best location downtown. It was clean and the room was standard. Check in ok, but didn't give info about ice, restaurant pool etc. Had to call about it later bc it wasn't in room either. Pool was substandard for the expected quality of this place.
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Room Arrangement

Room Info Facilities
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed
Room Size: 300 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Free local calls, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Standard Room, 2 Queen Beds
Room Size: 300.00 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square feet - 300.00, Wardrobe or closet, Square meters - 28, Pets not allowed, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)
Room Size: 300.00 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

General

Ping - 8, Square feet - 300.00, Square meters - 28, Transfer shower, Pets not allowed, Bathtub or shower, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 Queen Bed with Sofa bed
Room Size: 300 square feet m2
2 Queen Bed and Double Sofa Bed
Standard Room, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Sofa bed, Pets not allowed, Square feet - 300, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Free local calls, Bed count minimum 2, City view, Ping - 8.43, Bed count maximum 2
Standard Room, 2 Double Beds, Roll-in Shower (Mobility)
Room Size: 300 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Roll-in shower, Bed count minimum 2, City view, Ping - 8.43, Bed count maximum 2
Suite, 1 Bedroom
Room Size: 600.00 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square feet - 600.00, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 17, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed (Top Floor)
Room Size: 300 square feet m2
1 King Bed
Premium Room, 1 King Bed (Top Floor)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)
Room Size: 300.00 square feet m2
1 King Bed
Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 300.00, Square meters - 28, Transfer shower, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom
Room Size: 600.00 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square feet - 600.00, Private bathroom, No rollaway/extra beds, Ping - 17, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1, City view, Number of bathrooms - 1

FAQ's

Is this Old City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Old City hotel have a swimming pool?

Yes, this Old City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old City hotel?

Best-rates for the Old City hotel starts from $160 per night with includes Accessibility, Business Services, Internet, Laundry, Security/Safety, Bedding/Linens, Kitchen, Parking, Pool, Wheelchair Accessible, Guest Services, Air Conditioner, TV, Wellness Facilities, Restaurant, Breakfast, Child Friendly with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Old City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old City hotel?

Based on the information reported by the owner or manager, the Old City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old City hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Old City hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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