Best Western Citadelle | Hotel in Besançon

| 8.1 (2058 Reviews) |  1 Bathroom  7 Guests
Besancon Old Town Hotel | Best Western Citadelle

Hotel in Besancon Old Town, Besançon

The Best Western Citadelle is located in the historic city center of Besançon, a 5-minute walk from the Doubs River and the Citadelle. Free Wi-Fi is available in the rooms. The air-conditioned rooms feature a television with Canal+ channels. The private bathroom is equipped with solar-heated water. Additionally, the establishment offers rooms adapted for guests with reduced mobility. The hotel serves breakfast every morning for an additional fee. You can enjoy it in your room or as a buffet in the dining room. Room service is also available. For your convenience, several parking options are available near the hotel. You will find both private and public parking facilities within a short walking distance, all located no more than a 10-minute walk from the property. We also have a limited number of on-site parking spaces available. These spaces can only be reserved in advance, are subject to an additional charge, and are suitable for standard-sized vehicles only. Please feel free to contact us before your arrival or during your stay—we will be happy to help you find the most convenient parking option. 🚗✨ If you are traveling with pets, please contact the establishment directly to inquire about the pet policies. It is essential to contact the establishment. You will be accommodated in one of our 41 rooms located across various buildings as follows: • The Main Building with elevator access, where we have 21 rooms. • The Annex, also in the main building, without elevator access. • The Hotel Pavilion, where we have 9 rooms, without an elevator. • The Workshop, with 2 spacious rooms specially adapted for guests with reduced mobility. If you have a preference, feel free to let us know during your reservation. While we cannot guarantee, we promise to always do our best to accommodate the various requests of our guests.

Best Western Citadelle is located in Besançon.

This 41 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, TV, and several others. This is a 3 star rated property and has over 2058 reviews with the average score of 8.1 . Coming to Besançon and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 41 Bedrooms Hotel if you want to learn more about this RBO place in Besançon. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Citadelle in Besançon is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Citadelle”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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13 rue du Général Lecourbe, Besançon, 25000, France

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kid-friendly buffetKid-friendly buffet
  • Breakfast in the roomBreakfast in the room
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • Parking garageParking garage
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • HikingHiking
  • Walking toursWalking tours
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
  • Indoor play areaIndoor play area
GeneralGeneral
  • Soundproof roomsSoundproof rooms
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Hypoallergenic room availableHypoallergenic room available
  • Family roomsFamily rooms
  • ElevatorElevator
  • HeatingHeating
  • SafeSafe
Guest ServicesGuest Services
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Dry cleaningDry cleaning
  • Private check-in/outPrivate check-in/out
  • Shared lounge/TV areaShared lounge/TV area
  • Baggage storageBaggage storage
  • Business centerBusiness center
  • Express check-in/outExpress check-in/out
  • Room serviceRoom service
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
An express breakfast is available for an additional eur 8, parking is available for eur 15 per space.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.

Reviews

Value for money:
8.09
Location:
8.86
Staff:
9.16
Facilities:
8.09
Comfort:
8.53
Cleanliness:
8.68
Paul
Sep 20, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Lady on reception very friendly Nice touch with bottle of water when we checked in Secure parking
Negative: Rooms abit dated
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room - Non-Smoking
Room Type: Double
Room Size: 20 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Superior King Room - Non-Smoking

General

Safety deposit box, Smoke alarm, Air conditioning

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Cribs

Room amenities

Socket near the bed
Comfort King Room
Room Type: Double
Room Size: 16 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Comfort King Room

General

Safety deposit box, Smoke alarm, Air conditioning

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Cribs

Room amenities

Socket near the bed
Standard Double Room
Room Type: Single
Room Size: 11 m2
1 Full bed(s) Bed
Standard Double Room

General

Safety deposit box, Smoke alarm, Air conditioning

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Kitchen

Coffee machine

Room amenities

Socket near the bed
Classic Queen Room - Non-Smoking
Room Type: Double
Room Size: 13 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Classic Queen Room - Non-Smoking

General

Safety deposit box, Smoke alarm, Air conditioning

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

Cable channels

Services

Wake-up service

Kitchen

Coffee machine

Room amenities

Socket near the bed

FAQ's

Is this Best Western Citadelle pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western Citadelle? 

Check-in time for Best Western Citadelle starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western Citadelle have a swimming pool? 

No, this Best Western Citadelle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Citadelle? 

Best-rates for the Best Western Citadelle starts from $78 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Bedding/Linens, Restaurant, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Best Western Citadelle a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Citadelle wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Best Western Citadelle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Citadelle? 

Based on the information reported by the owner or manager, the Best Western Citadelle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Citadelle? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western Citadelle are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.