Castillejos Rentals Spain Community of Madrid Madrid Castillejos

The Westin Madrid Cuzco | Hotel in Madrid

| 9.1 (155 Reviews) |   Pet Friendly  1 Bathroom  14 Guests
Castillejos Hotel | The Westin Madrid Cuzco

Hotel in Castillejos, Madrid

The new Westin Madrid Cuzco enjoys a prime location along the prestigious Madrid street Paseo de la Castellana, a 5-minute walk from the iconic Santiago Bernabeu (Real Madrid’s Stadium). This magnificent new Westin branded hotel (after a comprehensive renovation of the old AC Cuzco) features 287 exquisitely designed guest rooms, suites and a brand-new room concept (2 bedrooms with their own bathroom and 1 common living room), each thoughtfully appointed with the renowned Westin Heavenly® Bed. Gym area and free Wi-Fi throughout the hotel. Experience our sumptuous breakfast buffet, alongside a show cooking station, our chic bar, offering delightful cocktails and snacks, and the marvelous dining restaurant. If you are planning a business meeting, take advantage of our 6 thoughtfully designed spaces. The Westin Madrid Cuzco hotel has very convenient access to Cuzco Metro Station (1 min walking), Chamartin train station, is well-connected by city busses, and overall, is ideally located for exploring the vibrant city of Madrid

The Westin Madrid Cuzco is located in Madrid.

This 318 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Pet Friendly, TV, and several others. This is a 4 star rated property and has over 155 reviews with the average score of 9.1 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 318 Bedrooms Hotel if you want to learn more about this RBO place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Madrid Cuzco in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Madrid Cuzco”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Paseo de la Castellana, 133, Madrid, 28046, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Coffee house on site
  • Special diet meals (on request)
  • Bar
  • Snack bar
  • Breakfast in the room
Parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
Activities
  • Fitness
  • Massage
  • Fitness center
General
  • Soundproof rooms
  • Hypoallergenic room available
  • Pet friendly
  • Heating
  • Air conditioning
  • Smoke-free property
  • Safe
  • Elevator
  • Non-smoking rooms
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
Guest Services
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Concierge
  • Room service
  • Car rental
  • Shuttle service
  • Currency exchange
  • Business center
  • Fax/Photocopying
  • Packed lunches
  • 24-hour front desk
  • Ironing service
  • Tour desk
  • Shuttle service (additional charge)
  • Laundry
  • Shared lounge/TV area
  • Dry cleaning
  • Suit press
  • Express check-in/out
  • Baggage storage
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.7
Location:
8.93
Staff:
9.23
Facilities:
8.93
Comfort:
9.1
Cleanliness:
9.39
Ligia Elena
Sep 30, 2025 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Suite
Room Type: Suite
Room Size: 50 m2

Bathroom

Toilet

Exclusive services

Concierge services, Free gym access
Deluxe King Room with City View
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
Deluxe King Room with City View

Bathroom

Toilet

View

City view

Exclusive services

Concierge services, Free gym access
Deluxe Twin Room with City View
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Deluxe Twin Room with City View

Bathroom

Toilet

View

City view

Exclusive services

Concierge services, Free gym access
Corner King Suite - High Floor
Room Type: Suite
Room Size: 50 m2

Bathroom

Toilet

Exclusive services

Concierge services, Free gym access
King Corner Suite
Room Type: Suite
Room Size: 50 m2
King Corner Suite

Bathroom

Toilet

Exclusive services

Concierge services, Free gym access
Premium Deluxe King Room - High Floor
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Premium Deluxe King Room - High Floor

Bathroom

Toilet

Exclusive services

Concierge services, Free gym access

FAQ's

Is this The Westin Madrid Cuzco pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Madrid Cuzco?

Check-in time for The Westin Madrid Cuzco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Madrid Cuzco have a swimming pool?

No, this The Westin Madrid Cuzco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Madrid Cuzco?

Best-rates for the The Westin Madrid Cuzco starts from $192 per night with includes Air Conditioner, Parking, Accessibility, Business Services, Restaurant, Bar, Entertainment, Breakfast, Pet Friendly, TV, Balcony/Terrace, Security/Safety, Wellness Facilities, Fireplace/Heating, Child Friendly, Internet, Wheelchair Accessible, Transportation/Shuttle, Guest Services, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is The Westin Madrid Cuzco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Madrid Cuzco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Madrid Cuzco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Madrid Cuzco?

Based on the information reported by the owner or manager, the The Westin Madrid Cuzco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Madrid Cuzco?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Madrid Cuzco are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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