Mercure Welcome Melbourne | Hotel in Melbourne

| 7.3 (5289 Reviews) |  7 Bathrooms  19 Guests
Melbourne Central Business District Hotel | Mercure Welcome Melbourne

Hotel in Melbourne Central Business District, Melbourne

Mercure Welcome Melbourne is located right on the Bourke Street Mall, in Melbourne's CBD (Central Business District) and within 4 minutes' walk of Emporium Shopping Center. Sea Life Melbourne Aquarium is 20 minutes' walk away. This hotel is close to some of the city’s major attractions including Melbourne Cricket Ground, Rod Laver Arena, Crown Casino and Melbourne Convention Center. For your convenience there is a tram stop right outside the property. Flemington Racecourse for Melbourne Cup Day is 23 minutes' drive away. Louden Kitchen and Grill serves breakfast daily, including fresh fruit, baked goods and cooked options. Each air-conditioned room at Mercure Welcome features a refrigerator. All rooms have a private bathroom with free toiletries. You can ask the tour desk for information on local activities. Luggage storage and a 24-hour front desk are also available.

Mercure Welcome Melbourne is located in Melbourne.

This 275 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Entertainment, Child Friendly, and several others. This is a 4 star rated property and has over 5289 reviews with the average score of 7.3 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 275 Bedrooms Hotel if you want to learn more about this RBO place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Welcome Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Welcome Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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265 Little Bourke Street, Melbourne, 3000, Australia

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
  • Elevator
  • Heating
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Express check-in/out
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • ATM on site
  • Car rental
  • Babysitting/Child services
  • Shuttle service
  • Room service
  • Laundry
  • Meeting/Banquet facilities
  • Ironing service
  • Tour desk
  • Baggage storage
  • Concierge
  • 24-hour front desk
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card, please note that the credit card used to make the reservation and a photo identification will be required on arrival. if guests are unable to provide the credit card and photo identification the property may refuse check-in. please note that all special requests are subject to availability and additional charges may apply.guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.79
Location:
9.31
Staff:
8.49
Facilities:
7.52
Comfort:
7.94
Cleanliness:
7.9
Jo-anne
Feb 28, 2026 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Queen Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

General

Interconnecting room(s) available, Carpeted, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

General

Interconnecting room(s) available, Carpeted, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Walk-in shower, Toilet paper

General

Interconnecting room(s) available, Carpeted, Safe, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Shower chair, Roll-in shower, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Room 1 King and 1 Single Bed
Room Type: Triple
Room Size: 26 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Superior Room 1 King and 1 Single Bed

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

General

Carpeted, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Triple
Room Size: 26 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

General

Carpeted, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

General

Carpeted, Safe, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Room with Two Queen Beds
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Conditioner, Body soap, Toilet paper

General

Carpeted, Safe, Key access, Heating, Iron, Air conditioning, Smoke Alarm, Hypoallergenic, Ironing facilities, Trash cans, Key card access

Media & Technology

TV, Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Welcome Melbourne pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Welcome Melbourne?

Check-in time for Mercure Welcome Melbourne starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Welcome Melbourne have a swimming pool?

No, this Mercure Welcome Melbourne does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Welcome Melbourne?

Best-rates for the Mercure Welcome Melbourne starts from $92 per night with includes Accessibility, Security/Safety, Business Services, Bar, Guest Services, Air Conditioner, Fireplace/Heating, Wheelchair Accessible, Transportation/Shuttle, Restaurant, Entertainment, Child Friendly, Internet, Laundry, Parking with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mercure Welcome Melbourne a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Welcome Melbourne wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Welcome Melbourne is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Welcome Melbourne?

Based on the information reported by the owner or manager, the Mercure Welcome Melbourne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Welcome Melbourne?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Welcome Melbourne are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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