Hotel Complutense | Hotel in Alcalá de Henares

7.7 (801 Reviews) |  8 Bathrooms  24 Guests
Alcala de Henares Hotel | Hotel Complutense

Hotel in Alcala de Henares, Alcalá de Henares

This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 164 feet from the hotel.

Hotel Complutense is located in Alcalá de Henares.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Guest Services, Child Friendly, and several others. This is a 2 star rated property and has over 801 reviews with the average score of 7.7 . Coming to Alcalá de Henares and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this RBO place in Alcalá de Henares. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Complutense in Alcalá de Henares is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Complutense”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Encomienda, 9, Alcalá de Henares, 28805, Spain

Amenities

Air ConditionerAir Conditioner
AccessibilityAccessibility
Security/SafetySecurity/Safety
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet

Facility Overview

GeneralGeneral
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • ElevatorElevator
  • Family roomsFamily rooms
  • Wifi in all areasWifi in all areas
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Vending machine (drinks)Vending machine (drinks)
  • Daily housekeepingDaily housekeeping
  • Room serviceRoom service
  • Vending machine (snacks)Vending machine (snacks)
  • 24-hour front desk24-hour front desk
  • Baggage storageBaggage storage
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note that breakfast is served in a cafe 164 feet away.

Reviews

Value for money:
7.3
Location:
8.71
Staff:
8.22
Facilities:
7.08
Comfort:
6.98
Cleanliness:
7.25
Benson
Mar 15, 2026 07:00:00 AM
Review Score:   7
Spain
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: It was accessible and nice location 👌
Negative: I don't like the smell of the room 😒
See All Reviews

Room Arrangement

Room InfoFacilities
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed
Single Room

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view, Quiet street view

Layout

Window
Twin Room
Room Type: Twin
Room Size: 14 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view, Quiet street view

Layout

Window
Triple Room
Room Type: Triple
Room Size: 18 m2
3 Twin bed(s) Bed

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Quiet street view

Layout

Window
Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view, Quiet street view

Layout

Window
Quadruple Room
Room Type: Quad
Room Size: 18 m2
4 Twin bed(s) Bed

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Quiet street view

Layout

Window
Double Room with Balcony (2 Adults + 1 Child)
Room Type: Double
Room Size: 16 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed
Double Room with Balcony (2 Adults + 1 Child)

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view
Budget Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Budget Single Room

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view, Quiet street view
Economy Double or Twin Room
Room Type: Twin/Double
Room Size: 12 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Economy Double or Twin Room

Bathroom

Toilet, Toilet paper, Shampoo, Shower, Body soap, Hairdryer, Towels, Private bathroom

Media & Technology

Flat-screen TV, TV

General

Trash cans, Key access, Smoke Alarm, Tile/Marble floor, Air conditioning

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

View

Inner courtyard view, Quiet street view

FAQ's

Is this Hotel Complutense pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Complutense?

Check-in time for Hotel Complutense starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Complutense have a swimming pool?

No, this Hotel Complutense does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Complutense?

Best-rates for the Hotel Complutense starts from $49 per night with includes Air Conditioner, Accessibility, Security/Safety, Fireplace/Heating, Guest Services, Child Friendly, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hotel Complutense a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Complutense wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Complutense has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Complutense?

Based on the information reported by the owner or manager, the Hotel Complutense indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Complutense?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Complutense are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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