Downtown Chicago Rentals USA Illinois Chicago Downtown Chicago

citizenM Chicago Downtown | Hotel in Chicago

| 8.9 (4029 Reviews) |  4 Bathrooms  8 Guests
Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, a 19-minute walk from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Cloud Gate – The Bean is a 7-minute walk away and Chicago Symphony Orchestra is 0.6 miles from the hotel. At the hotel every room is equipped with a private bathroom. Guests at citizenM Chicago Downtown can enjoy a buffet breakfast. Popular points of interest near the accommodation include Millennium Station, Millennium Park and Shops at Northbridge. Midway International Airport is 11 miles away.

citizenM Chicago Downtown is located in Chicago.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, TV, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 4029 reviews with the average score of 8.9 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this RBO place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This citizenM Chicago Downtown in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “citizenM Chicago Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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80 East Wacker Place, Chicago, IL 60601, USA

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Bar
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
General
  • Facilities for disabled guests
  • Air conditioning
  • Heating
  • Elevator
  • Smoke-free property
  • Wifi in all areas
  • Hypoallergenic room available
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Business center
  • Meeting/Banquet facilities
  • Express check-in/out
  • Shared lounge/TV area
  • 24-hour front desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Breakfast to-go containers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
We do not allow animals, only service animals are allowed. guests need to inform about the service animal before arrival, breakfast is available from 6am to 11am at $18.95 plus taxes, late check-out fee from 2pm is $69 plus taxes, the property accepts credit cards and debit cards. cash is not accepted. when booking more than 10 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.66
Location:
9.67
Staff:
8.97
Facilities:
9.07
Comfort:
9.17
Cleanliness:
9.18
Franko
Mar 3, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fire
Negative: Fire
See All Reviews

Room Arrangement

Room InfoFacilities
King Room
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom, Body soap, Toilet paper, Shower, Shampoo, Towels, Hairdryer, Free toiletries

General

Ironing facilities, Air conditioning, Key card access, Carbon monoxide sources, Heating, Smoke Alarm, Trash cans, Safe

Media & Technology

Radio, iPad, Telephone, iPod dock, Cable channels, TV, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room - Accessible
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom, Body soap, Toilet paper, Shower, Shampoo, Towels, Hairdryer, Free toiletries

General

Ironing facilities, Air conditioning, Key card access, Carbon monoxide sources, Heating, Smoke Alarm, Trash cans, Safe

Media & Technology

Radio, iPad, Telephone, iPod dock, Cable channels, TV, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Roll-in shower, Lower sink, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Shower chair, Entire unit wheelchair accessible, Raised toilet, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room - High Floor
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom
King Room with Premium View
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at citizenM Chicago Downtown?

Check-in time for citizenM Chicago Downtown starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $163 per night with includes Air Conditioner, Accessibility, Security/Safety, Wellness Facilities, Bar, Fireplace/Heating, Restaurant, Child Friendly, TV, Wheelchair Accessible, Business Services, Guest Services, Entertainment, Breakfast, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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