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Brookside Lodge | Hotel in Gatlinburg

| 8.6 (2112 Reviews) |  1 Bathroom
Gatlinburg Hotel | Brookside Lodge

Hotel in Gatlinburg

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.


2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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463 E Parkway, Gatlinburg, 37738, United States

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 11:30 pm early check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per day. cribs (infant beds) are available for usd 10.0 per night.
Payment Policy
Crib (infant bed) fee: usd 10.0 per night rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tara
Jul 31, 2025 05:20:08 AM
Review Score:   6
Summary: The location was great, close to the main strip but not right on it. It's next to the river so when you're on the balcony the river is right there. The front desk staff were really nice on check in and check out. Pool by the front office looked nice, they have 2 but I didn't see the other one. The buildings could use a fresh coat of paint and some repairs. Our room was plenty big enough with 2 queen beds and it was nice sitting on the balcony. Beds were pretty comfortable and there's a fireplace which we didn't use. Now for the bad things. The doors of our room were very hard to open. On our second night the key card stopped working, told the front desk and they said the cards were good so I'm guessing the part on the door was broken. Luckily we were in for the night. The room needs updating. Carpet was dirty, a couple towels were dirty and the fridge smelled really bad and was dirty with some kind of liquid spilled in it. The toilet was dirty under the seat. On the second night there was a cockroach in the shower, it was the only bug I saw the 2 nights we were there. The phone didn't work at all, not really an issue except I wanted to call the front desk about the key cards not working. One of the rooms next to or under mine was smoking on their back porch and it was really strong so made it a little unpleasant to sit on the balcony. I would stay again, it wasn't all that bad and the price was great. Even saw a bear by the river.
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FAQ's

Is this Brookside Lodge pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Brookside Lodge have a swimming pool?

Yes, this Brookside Lodge has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Brookside Lodge?

Best-rates for the Brookside Lodge starts from $70 per night with includes TV, Wellness Facilities, Fireplace/Heating, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Internet, Balcony/Terrace, Accessibility, Guest Services, Entertainment, Kitchen, Air Conditioner, Parking, Pool, Wheelchair Accessible, Business Services, Designated Smoking Area, Bedding/Linens, Toiletries, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Brookside Lodge a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Brookside Lodge wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Brookside Lodge is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Brookside Lodge?

Based on the information reported by the owner or manager, the Brookside Lodge indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Brookside Lodge?

Based on the information reported by the owner or manager, details for the cancellation policy for the Brookside Lodge are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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